The Backpack Store accepts all major credit cards including Visa, Visa Electron, Visa Debit, Mastercard, Maestro UK, Solo and American Express. We also accept payments via Paypal.

When will we take your payment

We will only debit your card when the item begins to be processed, however if you have a multiple order you will be charged for the full value of your order when the first item gets dispatched.

Delivery Address

The Backpack Store normally send to billing addresses but if you wish to change an address then please email it to as soon as you make the purchase.

Stock Availability

We will endeavour to ensure stock availability but cannot always guarantee it. If we are unable to fulfill your order, we will cancel and/or refund any unavailable items and will contact you as soon as possible either by phone or email.

Product Descriptions

All product descriptions are accurate to the best of our knowledge. If the item you have purchased does not match the item received, a full refund or replacement will be issued as soon as the item has been returned to us.

Privacy Policy

Under Backpack Store privacy policy we will not disclose to any third parties your name, address, email address or telephone number unless we have been authorised by you, or are required to do so by law, subject to the Data Protection Act 1998.